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Money Back Guarantee

We realize that as a student, you are most likely spending each dollar consciously and responsibly, aiming to get the maximum result for the money you use. With this in mind, we took care that you never have to pay for tutoring until you are fully satisfied with its quality. AnswerShark’s payment system allows you to upload money to your account first, and then release the payment to an expert in chunks, as he or she progresses with your order.

No matter how much money you have loaded to your AnswerShark account, or saved for a particular order but have not yet released it to a writer, you can request a full or partial refund at any time, unless you proceed to an order’s final part/stage. If you cancel the order, all the money will be returned to you that you have allocated for it (except the money already paid to a tutor).

To get your money back, you need to press the "Request a refund" button in your personal profile. This can be done only in case there is some money on your account balance already. However, if you have released funds to a tutor for the final part of the order, it will be considered complete, so no money will be returned to you.

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